Legal

299 Bat Terms and Conditions

These terms govern your use of the 299 Bat platform. Please read them carefully before registering or placing any bets. By creating an account, you agree to everything set out below.

Last updated: January 2025

Key Points at a Glance

The most important things to know before you start using 299 Bat.

You Must Be 18 or Older

299 Bat is strictly for adults. You must be at least 18 years old to register, deposit or place any bet on the platform. We verify age during account review and reserve the right to close accounts that don't meet this requirement.

One Account Per Person

Each player is allowed one account only. Duplicate accounts — whether under the same name, device, IP address or payment method — will be closed and any associated balances may be forfeited. Keep your login details secure.

Deposits and Withdrawals in BDT

All transactions on 299 Bat are processed in Bangladeshi Taka via bKash, Nagad or Rocket. Minimum deposit and withdrawal amounts apply and are displayed in the cashier section. Withdrawals are sent to the same wallet used for deposit.

Bonus Terms Apply

All bonuses and promotions at 299 Bat come with wagering requirements and conditions. These are stated clearly on each offer. Attempting to abuse bonus terms — including multi-accounting or matched betting — will result in account suspension.

Fair Play is Mandatory

Any attempt to manipulate games, exploit software errors, use automated betting tools or engage in fraudulent activity will result in immediate account closure. 299 Bat monitors all accounts for irregular activity.

Terms Can Be Updated

299 Bat may update these terms at any time. When we do, the revised version will be posted on this page with an updated date. Continued use of the platform after changes are posted means you accept the updated terms.

Please Read Carefully

These Terms and Conditions form a legally binding agreement between you and 299 Bat. By registering an account or using any part of the 299 Bat platform, you confirm that you have read, understood and agreed to these terms in full. If you do not agree, please do not use the platform.

01 Acceptance of Terms

These Terms and Conditions apply to all users of the 299 Bat platform, including the website at 299-bat.vip and the 299 Bat Android application. By accessing the platform, creating an account or placing a bet, you confirm that you accept these terms without reservation.

These terms apply alongside any additional rules, policies or guidelines published on the 299 Bat platform, including the Privacy Policy, Responsible Gaming Policy and any specific promotion terms. In the event of a conflict between these terms and a specific promotion's terms, the promotion terms will apply to that promotion only.

If you are using 299 Bat on behalf of another person, you confirm that you have the authority to bind that person to these terms. However, 299 Bat accounts are personal and non-transferable — you may not allow another person to use your account under any circumstances.

02 Eligibility

To register and use 299 Bat, you must meet all of the following requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be a natural person — corporate or institutional accounts are not permitted.
  • You must not be a current employee, contractor or close family member of a 299 Bat employee.
  • You must not be accessing the platform from a jurisdiction where online betting is prohibited by law.
  • You must not have been previously excluded or banned from the 299 Bat platform.

299 Bat reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, your account may be suspended and any pending withdrawals held until verification is complete. We take age verification seriously — it protects younger players and keeps the platform safe for everyone.

Registering on behalf of someone who does not meet the eligibility criteria, or providing false information during registration, is a serious breach of these terms and will result in immediate account closure with forfeiture of any balance.

03 Account Registration

Each person may hold only one account on 299 Bat. Duplicate accounts — identified by matching name, mobile number, device fingerprint, IP address or payment method — will be closed. If you have accidentally created a duplicate account, contact support immediately to resolve the situation before any action is taken.

When registering, you must provide accurate and complete information. This includes your real name, a valid mobile number and a date of birth that accurately reflects your age. Providing false information is a breach of these terms and may result in account closure and forfeiture of funds.

You are responsible for keeping your login credentials secure. Do not share your password with anyone. If you suspect your account has been accessed without your permission, contact 299 Bat support immediately at [email protected]. We will never ask for your password via email or chat.

  • Use a strong, unique password for your 299 Bat account.
  • Do not log in from shared or public devices without logging out afterwards.
  • Enable any additional security features available in your account settings.
  • Notify support immediately if you notice any unauthorised activity.

299 Bat accounts are personal and non-transferable. You may not sell, transfer or assign your account or any balance within it to another person under any circumstances.

04 Deposits and Withdrawals

All financial transactions on 299 Bat are conducted in Bangladeshi Taka (BDT) through supported local payment methods including bKash, Nagad and Rocket. Minimum and maximum deposit and withdrawal limits are displayed in the cashier section of your account and may be updated from time to time.

Deposits are credited to your account balance promptly after confirmation from the payment provider. If a deposit does not appear within 30 minutes, contact support with your transaction reference number and we will investigate.

Withdrawals are processed to the same payment method used for the most recent deposit. This is a security measure to prevent fraud. Withdrawal requests are typically processed within 15 minutes during normal operating hours. Processing times may be longer during periods of high volume or if additional verification is required.

  • Withdrawals will only be sent to a mobile wallet registered in your own name.
  • Any balance derived from bonus funds is subject to wagering requirements before withdrawal.
  • 299 Bat does not charge fees on withdrawals, but your payment provider may apply their own charges.
  • Withdrawal requests may be subject to identity verification before processing.

299 Bat reserves the right to delay or decline a withdrawal if there is reasonable suspicion of fraudulent activity, a breach of these terms or an ongoing investigation into the account. In such cases, we will notify you and provide a reason where it is safe to do so.

05 Betting Rules

All bets placed on 299 Bat are subject to the specific rules applicable to the sport or game in question. These rules are available within each betting market and game page. It is your responsibility to read and understand the applicable rules before placing a bet.

Bets are final once confirmed. You cannot cancel or amend a bet after it has been accepted by the system, except where a cash-out option is explicitly available and you choose to use it before the event concludes.

  • Minimum and maximum bet amounts apply to all markets and are displayed at the time of placing a bet.
  • 299 Bat reserves the right to limit the maximum winnings on any single bet or combination of bets.
  • In the event of a technical error that results in an incorrect price being offered, 299 Bat reserves the right to void the affected bets.
  • Live betting markets may be suspended at any time during an event. Bets placed before a suspension are valid unless the event is voided.
  • If an event is abandoned or postponed beyond 24 hours of the original scheduled start time, bets will be voided and stakes returned.

For casino games, the rules of each game are governed by the game provider. All games available on 299 Bat use certified random number generators and have independently verified return-to-player (RTP) rates. The RTP for each game is available in the game information section.

06 Bonuses and Promotions

299 Bat offers bonuses and promotions to both new and existing players from time to time. Each promotion has its own specific terms, including wagering requirements, eligible games, minimum deposit amounts, time limits and maximum withdrawal amounts from bonus winnings. These terms are stated clearly on each promotion page.

General bonus rules that apply across all 299 Bat promotions unless stated otherwise:

  • Bonuses are available to one account per person, household, device and IP address.
  • Bonus funds must be wagered the required number of times before any withdrawal can be made.
  • Wagering contributions vary by game type — slots typically contribute 100%, while table games and live dealer games may contribute less.
  • 299 Bat reserves the right to withdraw a bonus offer at any time before it has been claimed.
  • Bonuses cannot be transferred between accounts or exchanged for cash directly.
  • If a bonus is claimed in error or through a technical fault, 299 Bat may remove the bonus and any winnings derived from it.

The Golden Land VIP programme has its own set of terms and conditions which are available on the Golden Land page. VIP tier benefits, cashback rates and reward structures are subject to change and 299 Bat will notify active VIP members of any significant changes in advance.

If you are ever unsure about the terms of a specific promotion, contact 299 Bat support before claiming it. Our team will explain the conditions clearly so you know exactly what you're agreeing to.

07 Fair Play and Fraud Prevention

299 Bat is committed to maintaining a fair and secure environment for all players. Any behaviour that undermines the integrity of the platform is strictly prohibited and will result in immediate account suspension pending investigation.

Prohibited activities include but are not limited to:

  • Creating multiple accounts to claim bonuses more than once.
  • Using automated software, bots or scripts to place bets or interact with games.
  • Exploiting software bugs, errors or vulnerabilities for financial gain.
  • Colluding with other players in poker, live dealer or any other multiplayer game.
  • Using stolen, fraudulent or unauthorised payment methods.
  • Attempting to launder money or use the platform for any illegal financial activity.
  • Providing false identity documents during verification.

Where fraud or prohibited activity is confirmed, 299 Bat reserves the right to close the account, void all bets and transactions, withhold any balance and report the matter to relevant authorities. We cooperate fully with law enforcement agencies when required.

08 Responsible Gaming

299 Bat takes responsible gaming seriously. We believe that betting should be an enjoyable form of entertainment, not a source of financial stress or harm. We provide tools to help players stay in control of their activity on the platform.

  • Deposit Limits: Set daily, weekly or monthly deposit limits from your account settings.
  • Session Reminders: Set time reminders to alert you after a defined period of play.
  • Self-Exclusion: Request a temporary or permanent self-exclusion from the platform at any time by contacting support.
  • Reality Checks: Enable periodic pop-up reminders showing your session duration and net activity.

If you feel that your gambling is becoming a problem, please use the self-exclusion tool or contact our support team. Full details of our responsible gaming approach are available on the Responsible Gaming page.

09 Privacy and Data

299 Bat collects and processes personal data in accordance with our Privacy Policy, which is available at 299-bat.vip/privacy-policy. By registering an account, you consent to the collection and use of your data as described in that policy.

We collect information including your name, mobile number, date of birth, device information and transaction history. This data is used to operate your account, process payments, verify your identity, prevent fraud and comply with legal obligations. We do not sell your personal data to third parties.

All data transmitted between your device and the 299 Bat platform is encrypted using industry-standard TLS encryption. Your financial information is never stored on our servers in plain text.

10 Limitation of Liability

299 Bat provides the platform on an "as is" basis. While we work hard to keep the platform available and functioning correctly at all times, we cannot guarantee uninterrupted access. Scheduled maintenance, technical issues or circumstances beyond our control may occasionally affect availability.

To the maximum extent permitted by applicable law, 299 Bat shall not be liable for:

  • Any loss of profits, revenue or anticipated savings arising from use of the platform.
  • Any indirect, consequential or incidental loss or damage.
  • Loss or corruption of data resulting from use of the platform.
  • Any loss arising from a failure of internet connectivity on your end.
  • Bets that were not placed or confirmed due to a technical error on your device.

Nothing in these terms limits 299 Bat's liability for fraud, death or personal injury caused by our negligence, or any other liability that cannot be excluded by law.

11 Account Termination

You may close your 299 Bat account at any time by contacting support. Before closure, any remaining real-money balance (excluding bonus funds that have not met wagering requirements) will be returned to your registered payment method.

299 Bat may suspend or permanently close your account if:

  • You breach any part of these Terms and Conditions.
  • We have reasonable grounds to suspect fraudulent or illegal activity.
  • You fail to complete identity verification within a reasonable timeframe.
  • You are found to be under 18 years of age.
  • You request self-exclusion under our Responsible Gaming policy.

In cases of serious breach, 299 Bat reserves the right to close an account without prior notice and to withhold any balance pending investigation. We will communicate the reason for closure where it is appropriate and safe to do so.

12 Changes to These Terms

299 Bat may update these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "Last updated" date. For significant changes, we will also notify registered players via email or an in-platform notification.

Your continued use of the 299 Bat platform after updated terms have been posted constitutes your acceptance of those changes. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

We recommend checking this page periodically so you are always aware of the current terms that apply to your use of 299 Bat.

13 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering, please contact the 299 Bat support team. We are available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: Available through your account dashboard after login.
  • FAQ: Common questions are answered on our FAQ page.

We aim to respond to all email enquiries within 24 hours. For urgent account issues, live chat is the fastest way to reach us.

Ready to Play

Understood the Terms? Join 299 Bat

Now that you know the rules, you're ready to get started. Register your 299 Bat account in two minutes, deposit via bKash or Nagad and start betting on cricket, football and more — all in BDT.

18+ only. Please play responsibly. Responsible Gaming